PREVIEW

Breakup of Unique Users and Sessions Numbers

Now Available

Breakup of Unique Users and Sessions Numbers

April 14, 2022
Citrix Analytics - Performance

This feature brings more clarity to the Not Categorized numbers on the User Experience dashboard. The dashboard now shows the breakup of users and sessions in the virtual apps and desktops environment based on the session protocol and the connection status.

The dashboard provides performance metrics for only connected HDX sessions. Sessions that have been disconnected throughout during the selected period indicates that the user was not active for the entire selected period. Hence, Session and User Experience scores are not applicable for disconnected sessions.

With this feature, disconnected sessions and users are no longer in the Not Categorized classification. They are now available in the breakup. This reduces the number of users and sessions in the overall Not Categorized classification. For more information, see Breakup of Users and Sessions.