Device Reset Management in iOS 17

The Return to Service feature in iOS 17 is a new feature designed to streamline device management for IT administrators. With the ios.mdm.return.to.service property set to True by default, this feature can be utilized for iPhones and iPads running iOS 17 or later.

This feature enhances the Erase command from MDM/UEM servers by allowing it to include additional parameters that automate several critical processes. It enables devices to automatically reset to factory settings and securely wipe all data, ensuring that sensitive information is completely erased. Additionally, the feature allows devices to automatically connect to a specified Wi-Fi network, eliminating the need for manual intervention and reducing errors.

One of the key advantages of the Return to Service feature is its ability to automatically re-enroll devices into the MDM/UEM server. Once reset and connected to Wi-Fi, devices will rejoin the management system, ready for configuration and use according to the organization's policies and requirements.

Learn more about this feature in our product documentation here.