Unified search for Hybrid multi-cloud deployments from a single console within Director

Previously, during triage when you search for a user in Director, you get the user details only if the user is from an on-premises site. If the user is from a cloud site, you had to go to Monitor and search again. With this enhanced search functionality, you can search for users from cloud sites or on-premises sites using the Search option in Director. This feature reduces the mean time to resolve issues and provides a seamless experience with a single console without any rapid growth in the size of the database.

Benefits of Director’s enhanced search :

• Reduce Mean Time to Resolution (MTTR) of tickets: Streamline the support experience by eliminating the need to use multiple Director or Monitor consoles to find the relevant user and hence resolve tickets.

• No rapid growth in the size of the database: There is no rapid growth in the size of the database since only the cloud site details are added to Director. User details are saved in the cloud itself.
•  Single console: No additional servers or agents, one console for all tenants and needs. Supports different Citrix sites and versions (LTSR and current releases) within a single web console.

For more information, see Unified search for Hybrid multi-cloud deployments.