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This feature enables the use of Session Launch Diagnostics starting with the user name if you don’t have the transaction id. This feature is specifically useful for help desk administrators to triage a failed session if the end user hasn’t captured the transaction id. You can search for a user name, and select a session to triage from a list of failed sessions that the user attempted to launch over the last 48 hours. The Session Launch Diagnostics page shows the details of the failed session. It lists the exact component and stage where the failure occurred. For more information, see the Session Launch Diagnostics article.