What's new and upcoming with Citrix technology and features

You can now view your most recently used or favorite apps and desktops or open a Citrix Enterprise Browser window by clicking the Citrix Workspace icon in the menu bar. This feature provides easy access to some of your resources without having to open the Citrix Workspace app.

Improved Licensing management experience for Citrix Cloud administrators

With this feature, in Azure environments, you can now create a MCS machine catalog using an Azure marketplace image directly.

Citrix Analytics for Performance scans for black hole machines every 15 minutes and sends out an alert to enable administrators to proactively mitigate session failures faced by users due to black hole machines. 

The Citrix Cloud console introduces a more streamlined experience for managing administrators, including an improved user interface and searchable permissions.

Options to open and view support tickets through the Citrix Cloud console are changing. For some customers, the option to view tickets through the console will no longer be available. If you have a support entitlement, you can view and manage support tickets through the My Support site. 

Administrators can configure a timeout for their customer account in the Citrix Cloud console.

Insights on overloaded machines are available on the User Experience dashboard.

Previously, using the Session Recording service required a Session Recording 2203 or later deployment. Starting with this release, you can connect Session Recording servers to a 1912 LTSR deployment in the Session Recording service.

Session Recording service is enhanced to support the ability to archive and delete recordings. This can help you manage your recordings in a more effective way.